Dear customers,

Our Salon Policy is to protect the customer rights and guarantee our services.

The hard copy is displayed in our Salon and available on your request.

We also would like to inform the main points that you need to be aware before booking or coming to our salon for the service(s).

GUARANTEE

1. Traditional polish is not guaranteed

2. Enhancement / Gel polish services are Only guaranteed for 72 hrs from your visit. Within this time frame, if any problem due to the technical, please get in touch with us to schedule your free repair. If you can not come back within the free repair period, please still inform us and book an appointment at your most convenient.

3. We will not be responsible for any breakage, infection or damage nails after you Leave the salon.

REFUND

1. No cash refund will be given after you have left the salon.

2. If you have any problem concern to the service, staff.., please inform us at the till point.

3. If you paid and left the salon, we will consider that you accepted and were happy with the complete result of the service / staff.

4. No refund will be given just because you simply changed your mind.

NOTE

Inform the salon if you have any allergy related to any chemical substances Before having any service(s).

Inform the salon immediately if you have any concern that you have any infection / reaction/ condition with respect to your nails.

We will not take the any responsibilities for the loss of your personal belonging while you are having the service(s) in our salon.

Thank you for your support.

NAIL CARE TIPS

Before service

• We do offer walk-in services, but you may have to wait if we are occupied..

• We reserve the right to refuse service if we decide it is not sate or possible to do so

• Please ask our staff which service you would like to have. Feel free to specify any special requests that you may have as well as their prices.

• Inform our staff if you are allergic to any chemicals or substances before receiving any services.

During service

• Inform the staff immediately if you have any concerns, conditions, or infections about your nails

• Feel free to provide our staff with feedback and comments so we can satisfy your requirements straight

away before moving on to next step

• Please do not consume any food

during your service(treatment) may affect the quality of the products we use on your nails.

After service

• Do NOT use your nails as tools. Always wear protective gloves for housework, gardening, Diy, etc.

• Enhancements are guaranteed for 72 hours after your appointment. If anything happens to your nails during this time, please call us to schedule a check-up tor a free repair

• If you have any questions on how to take care or your nails, please speak to us.

•It you experience reactions such as:

redness or swelling around the cuticle area, please contact us ASAP for a check-up. You may need special treatment/ advice from your GP.